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Last Revised on March 2, 2022
Information we collect falls into one of two categories: “automatically collected” information and “voluntarily provided” information.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our Services.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our Services.
When you visit our Services, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, geolocation data, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, the referring site, website elements clicked, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
When you visit our website or interact with our Services, we may automatically collect data about your device, such as:
We may ask for personal information — for example, when you register an account, make a purchase, request support for our Services, or when you otherwise contact us, including on Discord — which may include one or more of the following:
We may combine voluntarily provided and automatically collected personal information with information that is publicly available (such as on social media) or that you provide to third parties that they share with us. For example, we obtain your Digital Asset Transaction History, as it relates to Star Atlas tokens, from your wallet provider.
We may collect personal information from you when you do any of the following on our Services:
We may use information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will implement and maintain practices to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Any information you transmit to us you do at your own risk.
You are responsible for selecting any password, to the extent one is required, and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, you are responsible for ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
We do not aim any of our Services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database.
If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.
We may disclose personal information to third parties in the following circumstances:
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Star Atlas Support
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You may also have the right to contact a regulatory body or data protection authority in relation to your complaint. Please see the EU/UK Addendum for further detail.
|Provider||Name||Function and purpose||Duration||How to disable|
|Google Analytics (Third party)||
|Google Analytics is a web analytics tool that helps us understand how users engage with the website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our website. The reports disclose website trends without identifying individual visitors. For more information on Google Analytics, see here. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout||2 years||Please see the instructions set out in ‘Changing your settings’|
|Google Ads (Third Party)||
|Star Atlas uses the Google Ads platform to run advertising campaigns. The \_gcl cookie is used to measure ad and campaign performance and conversion rates for these ads. This cookie aids us in determining how many times users who click on our ads end up taking an action on our site, such as making a purchase.||90 days||Please see the instructions set out in ‘Changing your settings’|
|Facebook (Third Party)||
|Personalization_id tracks activities off Twitter for a personalized experience. Muc_ads is used for advertising. Source: https://cdn.cms-twdigitalassets.com/content/dam/help-twitter/rules-and-policies/cookie-description-lists/cookie-description-list-en.pdf||2 years||Please see the instructions set out in ‘Changing your settings’|
|Signal Fox (Third Party)||
|Signal Fox is a web analytics tool that helps us understand how users engage with the website. Signal Fox uses first-party cookies to track user interactions where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our website. Example information gathered includes:
||2 years||Please see the instructions set out in ‘Changing your settings’|
|Vimeo (Third Party)||
|We use Vimeo to embed videos onto our website. These cookies are used by Vimeo to collect analytics tracking information. Source: https://vimeo.com/cookie_policy||2 years||Please see the instructions set out in ‘Changing your settings’|
Changing your settings
Most browsers accept cookies automatically. However, you may be able to configure your browser settings to use our Services without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a predetermined schedule. For example, in the Chrome menu bar, select: More → Settings → Privacy and security → Cookies and other site data → See all cookies and site data, where you can choose to allow or block all or certain cookies, and choose to clear cookies when you quit Chrome.
For more information on how to manage your browser settings, please see below:
Please note that we do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the features permitting creation of User-Generated Content (“UGC”) or what others do with information you share with them on such platforms. We are not responsible for the accuracy, use, or misuse of any UGC that you disclose or receive from third parties through social media or discussions on our Services.
Under the California Consumer Privacy Act (“CCPA”), California residents are afforded certain rights about Personal Information (as the term is defined under the CCPA) that we collect, use, and share about them, which we have described in more detail below. For the purposes of this section, Personal Information does not include information exempted from the scope of the CCPA.
In the preceding 12 months, we collected, disclosed, and sold the following Personal Information of California consumers.
|Category of Information||Types of Information||With whom we disclose information for a business purpose||To whom we sell information|
|Identifiers||Name, email address, IP address, Discord username, digital asset wallet address||IT service providers; data storage, hosting, and server providers; analytics vendors; debt collectors; payment systems operators; or sub-contractors||Analytics vendors; advertising partners|
|Personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))||Digital asset wallet address||IT service providers; data storage, hosting, and server providers; analytics vendors; debt collectors; payment systems operators; or sub-contractors||N/A|
|Commercial information||Digital asset transaction history, and other digital assets that you buy, place in your shopping cart, review or otherwise express interest in||IT service providers; data storage, hosting, and server providers; analytics vendors; debt collectors; payment systems operators; or sub-contractors||Analytics vendors; advertising partners|
|Internet or other electronic network activity||Browsing and search history, information about your interaction with our Services, IP address, browser type and version, time and date stamps, device type, operating system, error logs||IT service providers; data storage, hosting, and server providers; analytics vendors; error loggers; maintenance or problem-solving providers; marketing agents or sub-contractors||Analytics vendors; advertising partners|
As a California resident, you may have the rights listed below in relation to the Personal Information we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
We will not discriminate against you for exercising any of your rights under CCPA. Unless your Personal Information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
To exercise any of your rights, you may contact us via email at firstname.lastname@example.org or by calling us toll-free at (885) 568-6382. If you wish to request that we not sell your Personal Information, please click the “Do Not Sell My Personal Information” link. We may need to collect information from you to verify your identity, such as your email address, government issued ID, or date of birth, before providing a substantive response to a request. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
Do Not Track Signals
Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Our mobile application is currently not designed to respond to “Do Not Track” signals. Our website is designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit https://www.allaboutdnt.com/.
Our Legal Basis
We process your personal information in order to perform our contract with you, such as:
We obtain your consent to process your personal information for the following reasons:
In order to be responsive to you, to provide effective services to you, and to maintain our business relationship, as a matter of our legitimate interests, we will use your personal information to:
Where We Store Your Data
For any transfers of data outside the EEA or the UK, the data transfer will be under the European Commission’s model contracts for the transfer of personal information to third countries (i.e., the standard contractual clauses) (the “Model Clauses”), or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities, as applicable, to provide an adequate level of protection for individuals’ rights and freedoms for their personal information. Please contact us at email@example.com should you wish to examine a copy of the Model Clauses.
If you are located in the EEA or the UK, you have certain rights in relation to your personal information:
Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests, or where we are required by law to retain your personal information.
To exercise any of these rights, you can email us at firstname.lastname@example.org. We will respond to requests to exercise these rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances).
If you have complaints about how we process your personal information, please contact us at email@example.com and we will respond to your request as soon as possible.
If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the EEA country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner’s Office, as applicable to you.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.